← Back to Guides

Guide

How to Ship Original Artwork Safely

How to define responsibility, choose a shipper, specify packing, document condition, insure transit, and preserve a usable claim record.

Safe shipping is not simply choosing a familiar carrier. The correct plan depends on medium, dimensions, weight, glazing, projections, surface sensitivity, condition, value, distance, weather, and the consequences of loss. Start by assigning responsibility and documenting the work before anyone packs it.

Define the chain of responsibility

Write down who selects and pays the packer, carrier, and insurance; who is the shipper of record; when risk transfers; who files a claim; and what delivery service is included. ‘Seller arranges shipping’ is incomplete if the buyer bears all risk after pickup.

Match packing to the object

Give the packer accurate object and frame dimensions, weight, medium, glazing type, loose or projecting elements, and known vulnerabilities. Avoid materials that touch unstable surfaces or trap damaging moisture. Large, valuable, unusually fragile, or irreplaceable works may justify a specialist art shipper, travel frame, or crate.

Document condition and packing

Photograph the front, back, edges, frame, glazing, labels, and existing damage immediately before packing. Photograph each packing layer and the sealed package with labels visible. Keep the dimensions, weight, material list, tracking, pickup receipt, and the packer’s invoice.

Understand coverage and claims

Carrier liability, declared value, third-party transit insurance, and a fine-art policy are different mechanisms. Read exclusions for inadequate packing, fragile items, certain materials, unattended delivery, or reporting deadlines. Confirm what evidence is required and who receives claim proceeds.

A practical checklist

  • Responsibility and risk transfer written down
  • Packer receives full object specifications
  • Pre-shipment condition and packing photographed
  • Coverage and exclusions understood
  • Tracking, delivery, inspection, and claim plan shared

The decision rule

Do not release the artwork until the packing method, custody, coverage, and receiving plan are clear. The cheapest quote is not economical if it leaves the object unprotected or the claim impossible to document.

Sources

  1. How to Ship ArtworkFedEx
  2. File a ClaimFedEx
  3. File a ClaimUPS
  4. Find a ProfessionalAmerican Institute for Conservation
  5. Basic Care of PaintingsCanadian Conservation Institute
  6. Basic Care of Art on PaperCanadian Conservation Institute

Continue reading

knowledgeWho Is Responsible for Shipping an Artwork?knowledgeHow Art Shipping Insurance WorksglossaryCarrier liabilityglossaryTransit insurance